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Hi, I'm Stephen Bullas. Welcome to my profile!

Stephen Bullas's Bio:

With a decade-and-a-half in the Outsourcing industry, Stephen Bullas is an internationally recognised Advisor / Implementation Manager of Nearshore, Onshore and Offshore Outsourcing strategies for BPO, Call Centres and IT Software Development & Support with emphasis on exit planning and vendor transition, health-checking and selection. Working through the full Outsourcing life-cycle, his specialisations include: - Commercial and technical skills for projects involving change, compliance or risk management and which require rapid deployment of resources with sustainable ROI - Client partnering at CxO and senior management level - Design, review. negotiation and bid management of major BPO, Call Centre and IT Outsourcing contracts, MSA's, SLA's and SoW's - Extensive experience of Change and Project Management, Business Transformation and Business Process Re-engineering - IT Outsourcing, incl. ADM (Application Development & Maintenance), ITIL-based infrastructure management & SIAM (Service Integration and Management). Key companies with which he has established close client relationships include: 3i, AccuMed*, Acuma, Adler Werbegeschenke*, Allianz, Ascentric/IFDL*, Avelo*, Bankhall*, Camelot*, Capita*, Complinet-Thomson-Reuters*, Credit Lyonnais, EnergyQuote*, engage Mutual, Ericsson, Fortis Bank, ICT Eurotel*, Le Creuset*, Macro 4 Plc*, Kaplan Financial, Nationwide Building Society, NewEdge, NFU Mutual*, NPI*, Novo Pharmaceuticals, Raiffeisenbank, Royal London Group, Texas Utilities, Unilever, XKO (ERP) Plc*. *at C level

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Stephen Bullas's Interests & Activities:

Archaeology, Fine Foods & Wines, Skiing, Theatre, Travel

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